Security at Wove

1Recordings stay private

• Audio is kept in private storage, never in public links.
• Reports and recordings open only through signed links that expire.
• Each verification link works once, so it can’t be replayed or forwarded.
• Each company’s information is kept separate, and our servers check who is asking on every request.

2Encryption and hosting

Information is encrypted in transit (HTTPS) and at rest by our hosting providers, Supabase and Vercel, in the United States.

3Less data, by design

• The verification camera check runs on the homeowner’s phone. No photo, video or face data is stored or sent.
• Quiet audio between a rep’s conversations is discarded every 25 seconds.
• Conversation audio is deleted automatically after 90 days, and verification audio after 3 years.
• We don’t use your recordings to train AI models.

4Who processes data

OpenAI (transcription and AI), Supabase (database and storage), Vercel (hosting), and Salesforce when you connect it. See our Privacy Policy for what each does.

5Reporting a concern

If you think you’ve found a security issue, email privacy@gowove.com. We’ll look into it promptly.